Online Business Insights Manager

Key Responsibilities

• Drive business performance reporting and provide actionable insights across online channels.
• Lead budgeting, forecasting, financial planning, and P&L analysis for the Online Business function.
• Develop financial models, business cases, ROI assessments, and scenario analyses to support strategic decisions.
• Monitor key commercial and financial KPIs, identify growth opportunities, and recommend improvement actions.
• Partner closely with Finance, Marketing, CRM, Supply Chain, and regional stakeholders on business planning and performance management.
• Lead and develop the Business Insights team while driving reporting automation and process improvements.
• Support governance, contract management, and compliance-related requirements.

Requirements

• Bachelor's Degree in Finance, Accounting, Economics, Business, Commerce, or a related field.
• Minimum 6 years experience in FP&A, Commercial Finance, Business Insights, Financial Analysis, or a similar role.
• Strong experience in budgeting, forecasting, management reporting, variance analysis, and financial modelling.
• Advanced Excel and PowerPoint skills; Power BI experience is an added advantage.
• Strong analytical, communication, and stakeholder management skills.
• Experience in e-commerce, retail, digital business, marketplaces, or omnichannel operations will be an advantage.