Operation Planning & Excellence, Project Management (Last Mile) - SPX Express
Operation Planning & Excellence, Project Management (Last Mile) - SPX Express
Shopee- Posted 16 hours ago
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Job Description
Job Description:
- Identify operational gaps and improvement opportunities across SPX Express Malaysia's last-mile delivery network, focusing on hub productivity, delivery performance, manpower utilisation and operational costs.
- Analyse operational data and key performance indicators (KPIs) to identify trends, uncover root causes and develop data-driven recommendations to improve efficiency and service quality.
- Design, plan and project manage end-to-end operational improvement initiatives, from solution development and pilot testing to nationwide implementation and post-implementation evaluation.
- Collaborate with cross-functional stakeholders, including hub operations and regional teams, to drive project execution, resolve operational challenges and ensure timely implementation.
- Develop and maintain dashboards, reporting tools and performance-tracking mechanisms to monitor hub-level and network-wide performance, identify gaps and track improvement progress.
- Support operational planning and strategy by evaluating capacity constraints, resource allocation and process efficiency, and developing initiatives to optimise productivity and operational costs.
- Prepare business proposals, business cases and management reports, presenting analytical findings, improvement recommendations, project progress and expected business impact to senior management.
- Monitor and evaluate the effectiveness of implemented initiatives against established KPIs, quantify business impact and identify further opportunities for continuous improvement and process standardisation.
Requirements:
- Candidates must possess at least Bachelor's Degree in any relevant field (eg. Business, Engineering, Supply Chain)
- Strong analytical mindset and be comfortable working with data
- Well-developed interpersonal and communication skills, attentive to details and adaptable to changes
- Preferably familiar with the last mile delivery process
- Advantage if willing to travel to hubs within Malaysia
More Info
Key Skills
Key performance indicators (KPIs)
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