Operations Engineer, Server & Infrastructure

Job Description:

. Operate and maintain corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.

. Plan and execute operating system, firmware and infrastructure patching, including testing, rollback planning and compliance tracking.

. Manage infrastructure monitoring and alerting to ensure effective coverage, timely response and resolution of identified issues.

. Manage backup operations and recoverability, including backup verification, scheduled restore testing and recovery checks.

. Administer virtualisation platforms, including host life cycle, capacity management, VM provisioning, inventory management and platform migrations.

. Provide operational support for Active Directory and related identity services, including directory changes, migrations and regional cut overs led by the Engineering team.

. Investigate and resolve incidents and recurring system issues, working with internal teams and vendors where required.

. Develop and maintain scripts using PowerShell, Bash or Python to automate recurring operational tasks such as patching, provisioning, reporting and system checks.

. Maintain accurate runbooks, system documentation, operational procedures and troubleshooting guides.

. Identify and implement agreed improvements to systems, tooling and operational processes.

. Participate in scheduled out-of-hours maintenance and the team's on-call rotation.