Processing of company's sales orders upon receiving of purchase order from Sales team in a timely manner and accurately in compliance with documented policies
Monitor order status and provide update information to the company
Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for order requests.
Updating of internal reports promptly
Work with other departments on related issues, to follow up and take action to resolve all issues
Process negative processes such as credit, return and cancellation
Support building training curriculum & Work Instructions.
Perform work tasks assigned as and when required
Requirements:
Diploma or Degree in Finance, Business Administration, or related field
Minimum 2 - 3 years of relevant working experience
Knowledgeable in SAP SD Module, SFDC Case Management and MS Office (Outlook, Excel, Word etc)
Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management
Good understanding of Order Management process. Quote to Order.
Demonstrate high attention to details, organized and accuracy
Ability to multi-task and prioritize workload
Able to work under pressure, independently and as a team in fast moving environment
Good interpersonal, written, and oral communication skills.
