Order Management Specialist

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 700 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.

Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.

Summary Of Job

The Order Management Specialist has the responsibility to manage order booking using the specified electronically tools in a daily basis. Also, responsible to perform daily invoicing functions and billing processes. This position requires to be specialist of at least in Order Registration or Invoicing role. The Order Processing Specialist coordinate and work closely with Sales, Project Management, Engineering, Finance, Purchasing, Controlling and Export departments to ensure that every order is processed on time.

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.

Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.

Industry

Manufacturing Industrial UPS.

We are looking for an Order Management Specialist based in Malaysia to make an impact!

Location: Shah Alam, Selangor, Malaysia

SUMMARY OF JOB

The Order Management Specialist has the responsibility to manage order booking using the specified electronically tools in a daily basis. Also, responsible to perform daily invoicing functions and billing processes. This position requires to be specialist of at least in Order Registration or Invoicing role. The Order Processing Specialist coordinate and work closely with Sales, Project Management, Engineering, Finance, Purchasing, Controlling and Export departments to ensure that every order is processed on time.

The individual must be able to work independently and as part of the team, manage all communication with team members and ensure compliance to time frame and quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Order Registration & Project Administration:

• Accurately enter and process order booking in a timely manner
• Process and follow up to complete the Order Registration Process (ORP)
• Handling data of the Project Builder in SAP according to project overview and customer's PO
• Issue customer PO acknowledgement
• Process project Change Order
• Process material upload (BOM / ECO)
• Uploading timesheet in a weekly basis
• Data control in Siebel (enter and update Assets)

Invoicing:

• Generating invoices — advance payment, partial and final invoice
• Focal person dealing with communication on Bank Guarantee related issue
• Handling billing milestone for projects
• Monitoring and generating billing milestone report
• To ensure Letter of Credit is received from customer's Bank before releasing the shipment
• Working closely with Banks to ensure Bank Guarantee is accurately processed within the time frame
• Cooperation with the finance department to resolve invoice and pricing issues
• Actively works with Project Managers to update the payment milestone
• Issue of Debit / Credit Notes

KNOWLEDGE AND SKILLS – REQUIRED

• Must posses at lease a Diploma/Degree in Business Administration/ Accountancy /Finance or relation field
• 3 – 5 years in the related position
• Good knowledge of: SAP, Excel, Words, Notes, Siebels, Outlook
• Ability to prioritize, multi-task for maximum efficiency without sacrificing accuracy
• Excellent written and verbal communication skills
• Demonstrate account ownership and organizational skills
• Ability to work effectively in a team and independently
• Ability to work in a face-paced environment

PERSONAL ATTRIBUTES

• Adaptibility
• Initiative
• Reselience