OTC Analyst

THE ARNOTT'S GROUP ASIA BUSINESS

This role will be supporting to The Arnott's Group (TAG) OTC team. Supporting the team in delivering accurate, timely, and insightful financial/data across Australia and New Zealand business.

Position based in Bangsar.

Key Responsibilities

• Serve as the first point of contact for customers and the Commercial team, ensuring accurate and timely AR processes in compliance with policies and procedures.
• Manage accounts receivable operations, including payment allocation, collections, dispute resolution, and customer account reconciliations.
• Monitor AR aging, outstanding balances, and customer accounts to ensure timely collections and resolve discrepancies.
• Prepare and issue credit/debit memos, customer statements, and support month-end close activities.
• Collaborate with internal stakeholders to manage customer accounts, identify risks, and support best practices.
• Prepare AR reports, dashboards, aging analysis, DSO calculations, and collections forecasts for cash flow planning.
• Support ad-hoc AR activities, including system testing and process improvement initiatives.

Requirements:

• Bachelor's Degree (Accounting/ Finance/ Management/Business Admin).
• Minimum of 1-2 years of OTC experience in a similar role.
• Knowledge of accounts receivable, credit, and collection.
• Shared services experience preferable.
• Experience in SAP or exposure to ERP systems preferable.
• Demonstrated problem solving capability.
• Excellent time management, organisation, and prioritisation.
• High degree of attention to detail and accuracy.