Outbound Agent (Indoor Sales)

Job Description

Your contribution is something big!

• Handle inbound & outbound sales calls to deliver promotions, promote products & services, provide quotes, follow up on inquiries and resolve customer issues.
• Meeting sales targets or project deadline set by the company (monthly, quarterly, or yearly).
• Track sales progress and implement sales strategies to ensure targets are met.
• Understand and stay informed about the products and services feature and USP.
• Research potential customers and identify new leads through databases or referrals
• Manage and follow up on sales process from providing quotation to delivery
• Maintain sales call details in CRM (sales activities, customer preferences, customer requests, interaction details etc)
• Ensure sales order, delivery and payment are processed promptly and accurately
• Provide prompt customer service and build relationship with customers to maintain customer satisfaction and loyalty
• Collaborate with marketing, warehouse, logistic, admin and related departments to ensure seamless customer experience

Qualifications

What distinguishes you!

• Min Diploma in any course
• Min 1 year working experience in sales, added advantage for power tools related industry
• English, Bahasa and Mandarin verbal and written communication skills to effectively engage with customers
• Ability to influence customer decision and overcome objections
• Effectively solving customer problems and meeting their needs
• Result driven, proactive, good negotiation and relationship management skills
• Possess data processing skills (Microsoft Office & SAP)

Note: This is a leasing contract position for 1 year

Additional Information

Your future job location offers you:

• Flexible working environment
• A working environment that promotes diversity and inclusivity

Get to know more about how we work at Bosch Malaysia:

Make it happen: Send us your application by using the apply button!