Part Time Admin, Business Development & Marketing

Job Summary

Support marketing and business development operations by extracting and consolidating data, coordinating franchise agreements, managing documentation, and providing administrative assistance to drive business growth and operational efficiency.

Responsibilities & Duties

Marketing

• Extract weekly store marketing data to analyze promotion effectiveness
• Compile monthly data reports for Director Meetings to support strategic decisions
• Consolidate monthly Google Reviews data to monitor customer feedback trends
• Coordinate marketing activities with local stores (PLQ/AMK) to ensure alignment and execution
• Manage landlord communications to maintain positive property relationships
• Oversee POS materials and BYOD initiatives to support sales and customer engagement
• Manage online platform presence including Grab and Food Panda to optimize digital marketing
• Administer Google platforms to enhance online visibility and customer interaction
• Coordinate Mystery Shopper programs and generate reports to assess service quality

Business Development

• Prepare, issue, and administer franchise agreements by verifying store information and coordinating contract documentation
• Process contract documents including printing, binding, delivery, collection, scanning, and filing to ensure compliance
• Liaise with internal teams and franchisees to facilitate contract execution and document submission follow-ups
• Collect, maintain, and organize business licenses, insurance certificates, and other required documents to ensure regulatory compliance
• Update and maintain accurate store information and company records quarterly for operational accuracy
• Provide general administrative support to the Business Development team to enhance workflow efficiency

Required competencies and certifications

• Proficient in Microsoft Office, especially Microsoft Excel, to manage data and reporting tasks
• Familiar with Google Business Profile Management and review tools to monitor and improve online presence
• Strong organizational skills with attention to detail to manage multiple tasks independently
• Clear communication abilities to coordinate effectively with internal teams and external partners

Preferred competencies and qualifications

• Experience in administration, sales support, and the F&B industry to contribute relevant operational knowledge
• Minimum Diploma in Marketing, Business Administration, or related fields to support marketing and business functions
• Ability to commit to a fixed part-time schedule to meet operational needs

Other Information

Remuneration

• Working Hours: min. 4 hours per day
• Working Days: min. 4 days per week
• Hourly rate from $15per hour