Payroll Implementation Manager

Role: Senior Manager Payroll Solutions

Location: Kuala Lumpur, Wilayah Persekutuan, Malaysia

Darwinbox is Asia's fastest-growing HR technology platform. Brainchild of alumni from world's most distinguished organizations (McKinsey, EY, Google), we are the preferred choice of 500+ global enterprises to manage their 1 Million+ employees across 60+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups - JG Summit Group, Cebu Pacific Air, Robinsons Malls, Go Hotels, Summit Hotels, Universal Robina, SPi Global, Tokopedia, MAP (Starbucks, Sephora, Dominos Pizza), Indorama, Nivea, Puma, etc.

The vision of Darwinbox to build a world-class product company from Asia is backed by marquee global investors like Salesforce, Sequoia Capital, and Lightspeed Venture Partners.

We are looking for a managerial role which have pivotal role to understanding the customer's problem statement while demonstrating and advocating the best payroll solution on our product, at Darwinbox.

Responsibilities:

Lead the accurate and timely processing of payroll implementation projects, ensuring seamless delivery for clients and efficient coordination within the payroll team.

Serve as the primary point of contact for clients, expertly managing expectations and providing comprehensive updates on project progress.

Ensure precision in payroll processes and results, with strict adherence to agreed schedules for payroll payments.

Oversee the collection and analysis of payroll requirements, translating these into detailed system specifications for successful implementations.

Demonstrate advanced expertise in the implementation and support of Malaysia payroll systems, with an added advantage of global payroll experience.

Exhibit extensive domain knowledge of global payroll, HR, and benefits systems.

Maintain an in-depth understanding of statutory policies applicable in the Malaysia, ensuring compliance in all payroll operations.

Efficiently manage complex and high-volume payroll operations, optimizing workflows and enhancing overall efficiency.

Execute and adjust strategic plans with a high degree of independence, ensuring alignment with organizational goals.

Proactively initiate and implement innovative process improvements, driving operational excellence.

Communicate clearly and effectively through verbal, written, and non-verbal methods across all levels of the organization.

Provide leadership in configuring and testing integrations between Darwinbox and other third-party solutions, ensuring seamless system interoperability.

Requirements:

Min. 8 years experience in Malaysia payroll experience and/or payroll implementation.

Has experience leading Payroll Consultant with min. 3K to 7K head accounts, work with BPO environment.

Proven ability to work and effectively communicate with C-level executives and line of business representatives.

Proven ability to understand client pain points and propose solutions.

Excellent communication and interpersonal skills.

Strong analytical skills for problem-solving and proposing resolutions.

Effective time management skills.