About Darwinbox:
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space. The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.
Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.
Why Join Us
The rate at which our product and market presence are growing is unprecedented. We're a Rocketship. We're not planning on slowing down anytime soon. And, that's why we need you! You'll experience a culture of:
- Disproportionate Rewards for top performance
- Accelerated Growth in a hyper-growth environment
- Continuous Learning and Professional Development
- Meaningful Relationships and a Collaborative Environment
Key Responsibilities:
Client-Facing Solutioning (MY & SG Primary)
- Frontend clients through discovery, requirement-gathering workshops, and solution design; run the room with senior Payroll, HR, and Finance stakeholders.
- Own the Blueprint document end-to-end - capture requirements, map them to product capability, document workarounds where the product doesn't natively support, and secure client sign-off before configuration begins.
- Set client expectations clearly on what is doable, what is doable with effort, and what is not doable - with reasoning, not deflection.
- Walk the client through registers, outputs, and reports at each validation checkpoint so they can meaningfully review before approval - the user must be able to validate, not just rubber-stamp.
Configuration, Testing & Payroll Cycles
- Partner with the configuration team to ensure Blueprint intent is translated correctly into the system; review and validate configuration before it reaches the client.
- Run internal test cycles, drive UAT, and lead parallel payroll - troubleshoot calculation deltas, own root-cause analysis, and coordinate resolution across configuration, product, and engineering.
- Deliver payroll functional training to client power users and internal stakeholders.
SEA Expansion (PH, ID, TH)
- Travel to Philippines, Indonesia, and Thailand as required to shadow live implementations, learn country-specific statutory frameworks, and build hands-on payroll depth beyond MY & SG.
- Progressively take on solutioning ownership for these geographies as SME depth builds.
Product SME Contribution (weighted equally across all three)
- Statutory gap identification - surface compliance gaps and regulatory changes with enough specificity for Product to action.
- Blueprint-to-config feasibility calls - provide the practitioner-view on what the product can and cannot support cleanly, and where workarounds create downstream risk.
- SEA localization roadmap input - represent the region's payroll practice reality into Product's prioritization discussions.
Engagement Ownership
- Drive engagements to closure. Escalate early, coordinate across teams, and stay with the ball until the client is live and stable. Waiting to be chased, or dropping threads at handoff boundaries, is not the bar.
Requirements:
- Payroll depth of Malaysia payroll - statutory (EPF, SOCSO, EIS, PCB/MTD, HRDF), practice, edge cases
- Payroll depth of Singapore payroll - statutory (CPF, SDL, FWL, IR8A/AIS, IR21), expat & cross-border scenarios
- Client-facing consulting - proven track record running workshops, Blueprint sign-offs, UAT/parallel with senior stakeholders
- 10+ years payroll implementation across the full lifecycle: requirement gathering, Blueprint, config review, testing, UAT, parallel, go-live
- Independent troubleshooting on payroll calculations and configuration - root-cause analysis without hand-holding
- Written & verbal - Blueprint documentation is a first-class output, not an afterthought
- Runs the room with Payroll, HR, and Finance leaders - senior client comfort
- Willingness to travel SEA and to build depth in PH, ID, TH payroll beyond current expertise
- Appetite to learn the Darwinbox payroll product deeply - judge feasibility, propose workarounds, hold ground on scope
- SaaS / HRIS product experience
- Prior exposure to PH, ID, or TH payroll - even at awareness level
- Parallel-run reconciliation experience at 10K+ headcount
6-month Success Measures:
- Independent solutioning across MY & SG - running discovery, authoring Blueprints, driving UAT and parallel, closing sign-offs without escalation dependency
- Structured shadowing on Philippines payroll started - at least one live PH engagement shadowed end-to-end, with a documented country capability plan for ID and TH to follow
- Working feedback loop into Product established - statutory gaps, feasibility issues, and localization needs logged with sufficient specificity to be actioned
- Credibility built with client stakeholders - measured by direct client feedback and CSAT on engagements led.
