People Operations Specialist

About Atome Financial

Headquartered in Singapore, Atome Financial is building a world-class tech enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn's 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Atome Financial operates in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand). We have 3 key products:

• Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands
• Atome Card: A paylater anywhere card.
• Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK).
  
  

Our culture is built on values that are core to who we are and what we stand for:

• We foster an INNOVATION mindset
• We achieve results with EFFICIENCY and excellence
• We take pride in the QUALITY of our work
• We uphold INTEGRITY in all we do
• We embrace COLLABORATION to work across business lines and borders
  
  

About The Role

We are looking for a proactive and detail-oriented People Operations Specialist to join our People Operations team in Singapore/ Malaysia. In this role, you will be responsible for delivering seamless employee lifecycle support, ensuring operational excellence, compliance, and an outstanding employee experience in a fast-paced and dynamic environment.

You will partner closely with HR Business Partners, Talent Acquisition, Finance, and business leaders to support our employees from onboarding through off-boarding while driving process improvements and HR operational efficiency.

What You'll Be Doing

Employee Lifecycle Management

• Manage end-to-end employee lifecycle processes, including onboarding, probation, transfers, promotions, and off-boarding.
• Prepare and administer employment contracts, HR letters, and employee-related documentation.
• Maintain accurate and up-to-date employee records within HR systems.
  
  

Payroll & Benefits Management

• Coordinate monthly payroll activities and ensure timely and accurate payroll processing.
• Manage payroll changes, statutory submissions, and employee benefits administration.
• Support employee inquiries related to payroll, benefits, leave, and HR policies.
  
  

Compliance & HR Governance

• Ensure compliance with Malaysian labor laws and company policies.
• Manage employee documentation and statutory requirements, including EPF, SOCSO, EIS, and tax-related matters.
• Support internal and external audits and maintain proper HR records.
  
  

HR Systems & Reporting

• Maintain HRIS data integrity and support system enhancements.
• Generate regular HR reports, dashboards, and workforce analytics.
• Support HR digitalization and automation initiatives.
  
  

Employee Experience & HR Support

• Act as a trusted HR operations contact for employees and managers.
• Deliver responsive and high-quality HR support services.
• Participate in employee engagement and HR projects across the organization.
  
  

Continuous Improvement

• Identify opportunities to improve HR processes, controls, and employee experience.
• Develop and maintain SOPs and process documentation.
• Support regional and cross-functional HR initiatives as required.
  
  

Experience

What You'll Need to Succeed

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline.
• 3–5 years of experience in People Operations, HR Operations, HR Shared Services, or HR Generalist roles.
• Solid understanding of Malaysian employment regulations and statutory requirements.
• High attention to detail and ability to manage confidential information.
• Eager to learn and able to work independently.
• Proficient in Microsoft Office Suite, data management and comfortable with HR systems/tools.
• Excellent communication and stakeholder management abilities.
  
  

Nice to Have

• Experience in fintech, technology, startup, or multinational environments.
• Experience supporting multiple Southeast Asian markets, especially Singapore.
• Exposure to HR process automation, data analytics, and continuous improvement projects.