Application Deadline: 31 March 2026
Department: People/HR
Location: Cyberjaya
Description
People Services Coordinators help make sure our people have a great experience every day. You will be obsessed with providing a friendly, professional and consistent experience to all employees throughout their career with Nasstar. You'll take part in making sure our processes run efficiently and fairly for all our people whether in on-boarding, personal development, or during times of change.
Key Responsibilities
Documentation and Process- Coordinate the completion of all people related processes, proactively following up to complete key tasks. Escalate any issues to make sure processes are followed.
- Documentation includes but is not limited to starter and background checks, changes to roles, performance management, training requests.
- Propose improvements to processes for a better employee experience and to reduce administrative efforts.
- Make sure people records and data are up to date and accurate.
- Support Talent Acquisition processes as required.
Help New People Settle In- Make sure new starters are welcomed into the business and that we have prepared for their arrival. Drive other departments and managers to set up equipment, logins etc.
- Participate in new starter induction training as necessary.
- Make sure managers set objectives for new starters so they are clear what is expected of them and by when.
- Work with managers to plan induction training so new starters can be effective as quickly as possible.
Engagement and Experience- Resolve employee questions and enquiries or direct them to appropriate contacts.
- Support the implementation of policies and procedures, including representing the People Team in investigations or disciplinary/grievance meetings.
- Promote the wellbeing and fair treatment of all of our people.
Reporting and Communication- Prepare reports and analyse data as required, including after conducting new starter or engagement surveys, exit interviews.
- Respond promptly and professionally to employee enquiries, escalating when you have exhausted resources at your disposal to locate answers/resolutions.
- Coordinate regular communication from the People Team to managers and the wider business.
- Contribute content for newsletters, e-bulletins and other updates.
Skills, Knowledge and Expertise
- Bachelor's degree or substantial additional working experience
- Good experience of HR administration across the employee lifecycle
- Good knowledge of requirements on businesses for legal compliance in terms of health and safety, employee screening and on-going checks. Actual experience of processing and reviewing documentation
- Experience of preparing reports / spread sheets eg to analyze diversity or in absence monitoring
- Experience of using an HRIS
- Experience of arranging and participating in training sessions
- Experience of working in an ISO certified environment eg 9001,14001, 20001,270001
- Good organization skills
Benefits
- Competitive salary based on experience.
- Training and development provided.
- Opportunity to work with international stakeholders.
