Job Summary:**
As a Personal Financial Consultant at RHB Bank Berhad, you will be responsible for building and maintaining strong client relationships, providing expert financial advice, and helping individuals achieve their financial goals through a range of banking and investment products.
Job Responsibilities:**
- Proactively identify and acquire new individual clients, expanding the bank's customer base.
- Conduct thorough financial needs analysis for clients, understanding their current financial situation, goals, and risk tolerance.
- Develop and present tailored financial plans and solutions, encompassing savings, investments, insurance, loans, and other relevant banking products.
- Advise clients on various investment options, including unit trusts, fixed deposits, bonds, and other wealth management products, ensuring alignment with their financial objectives.
- Cross-sell and up-sell suitable banking products and services to existing clients based on identified needs.
- Monitor client portfolios regularly, providing updates, rebalancing advice, and performance reviews.
- Maintain a high level of product knowledge across all RHB Bank's financial offerings and stay informed about market trends and economic developments.
- Ensure compliance with all internal policies, procedures, and regulatory requirements.
- Build and maintain strong, long-term relationships with clients, fostering trust and loyalty.
- Achieve individual sales targets and contribute to the overall branch/team objectives.
- Handle customer inquiries, complaints, and service requests efficiently and professionally.
Job Qualifications:**
- Bachelor's degree in Finance, Banking, Business Administration, Economics, or a related field.
- Minimum of 2-3 years of experience in financial services, wealth management, or a related sales role, preferably within a banking environment.
- Proven track record of achieving sales targets and building strong client relationships.
- Strong understanding of financial products, investment instruments, and market dynamics.
- Excellent communication, interpersonal, and presentation skills.
- Ability to analyze financial data and develop comprehensive financial plans.
- Customer-centric mindset with a strong commitment to providing excellent service.
- Possession of relevant industry certifications (e.g., FIMM, PCE, CEILI) is a significant advantage.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and professionalism.
