Power Automate Specialist

Konica Minolta Malaysia

1-3 Years

Malaysia, Selangor, Petaling Jaya

Early Applicant

Posted 2 months ago

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Job Description

Key Responsibilities

Support, monitor, and maintain existing Power Automate workflows for customers.
Troubleshoot and resolve workflow errors, performance issues, and integration problems.
Analyze customer business processes and identify opportunities for automation and improvement.
Design, develop, test, and deploy new workflows using Microsoft Power Automate.
Integrate Power Automate with Microsoft 365, SharePoint, Teams, Outlook, Dynamics 365, and other third-party systems where required.
Gather and document customer requirements, functional specifications, and process flows.
Provide technical support and user guidance for workflow-related issues and enhancements.
Perform workflow updates, change requests, and continuous improvement activities.
Ensure solutions follow best practices for security, reliability, scalability, and maintainability.
Create and maintain technical documentation, user guides, and support materials.
Collaborate with business users, IT teams, and project stakeholders to deliver automation solutions on time.
Conduct testing, validation, and user acceptance support for newly created workflows.
Monitor workflow usage and performance, and recommend optimization opportunities.
Designing and developing automated workflows using Microsoft Power Automate (Cloud Flows, Desktop Flows).
Building and maintaining automation solutions across banking operational systems and processes.
Developing API-based integrations and connectors between internal and external systems.
Collaborating with stakeholders to gather automation requirements and translate them into technical specifications.
Develop scalable, secure, and cost-effective cloud solutions using platforms like AWS, Azure, or Google Cloud
Troubleshooting and optimizing existing automation flows and cloud components.
Collaborating with cross-functional teams to drive automation adoption and prepare documentation and support materials.
Perform any other assigned duties from the reporting manager.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
Proven experience working with Microsoft Power Automate in a support and development capacity.
Strong understanding of Microsoft Power Platform and related Microsoft 365 services.
Experience in troubleshooting and maintaining existing automation workflows.
Knowledge of connectors, approvals, triggers, conditions, and workflow logic in Power Automate.
Experience integrating workflows with SharePoint, Teams, Outlook, Excel, and other enterprise applications.
Strong analytical and problem-solving skills.
Ability to gather business requirements and translate them into technical solutions.
Good communication and stakeholder management skills.
Ability to work independently and manage multiple customer requests.
Good communication skills in English language for both spoken and written
1 Contract positions available

Preferred Qualifications

Experience with other Power Platform tools such as Power Automate Desktop, Power Apps and Power BI.
Familiarity with APIs, JSON, HTTP requests, and system integrations.
Knowledge of Dataverse and Microsoft Azure services is an advantage.
Microsoft Power Platform certifications are a plus.
Experience in customer-facing support or application specialist roles.