Process Engineer

Company Description

SUSTIO SDN BHD is part of SIMMTECH, a global leader in high-layer printed circuit boards (PCBs) for the semiconductor industry, established in 1987. The company develops and manufactures advanced module PCBs for memory expansion and substrates for semiconductor chip assembly, serving major semiconductor companies worldwide. Its products, including memory module PCBs, BOC boards for DRAM packages, and Embedded Trace Substrates, have been recognized as World Class Products by the Korean Government and hold leading market share globally. As a core packaging substrate supplier to Tier-1 semiconductor customers, SUSTIO SDN BHD drives technology evolution in the sector. The organization is guided by the core value of Integrity and is committed to enabling a better world through reliable, high-quality solutions.

Role Description

This is a full-time, on-site Process Engineer role based in Batu Kawan, Penang, Malaysia. The Process Engineer will design, develop, and optimize manufacturing processes for high-layer PCBs and related semiconductor substrates. Daily responsibilities include analyzing process performance data, identifying root causes of issues, and implementing corrective and preventive actions to improve yield, quality, and productivity. The role involves collaborating with cross-functional teams in production, quality, and R&D to introduce new processes, support engineering trials, and ensure process stability and compliance with safety and environmental standards. The Process Engineer will also prepare technical documentation, standard operating procedures, and continuous improvement plans aligned with company objectives and customer requirements.

Qualifications

• Strong foundation in Process Engineering and Process Design for manufacturing environments.
• Proficiency in Process Control with solid Analytical Skills for troubleshooting and optimization.
• Academic background in Chemical Engineering or related engineering discipline.
• Experience in PCB, semiconductor, or high-volume electronics manufacturing is an advantage.
• Ability to work collaboratively in cross-functional teams and communicate technical information clearly.
• Familiarity with statistical process control (SPC), root cause analysis, and continuous improvement methodologies (e.g., Lean, Six Sigma) is beneficial.
• Strong commitment to safety, quality, and adherence to environmental and regulatory standards.

Key Accountabilities / Major Tasks

1. Identify, diagnose and resolve manufacturing process related Issues to ensure smooth productivity.
2. Coordinate and execute process, equipment and material evaluation / optimization initiatives and implement changes at process area.
3. Lead and participate in continuous yield improvement and cost reduction activities. Follow up related to KPI.
4. Participate in setting up process to meet Critical to Quality Requirements, Cpk, Yield, and Quality targets.
5. Learn and apply problem solving for Root Cause Analysis/Finding using 5M + 1E, 5 whys, DMAIC, 8D approach/methodology.
6. Perform data analysis by using data statistical analysis software; JMP/Minitab.
7. Initiate process DOE, FMEA and Risk Assessment when there is a change in process parameter or customer feedback.
8. Establish and update engineering documentation as needed: SOP, WI, FMEA, RFC (OCAP), Check sheet, and Control Plan for related process.
9. Report any non-conformance/customer complaint issue and develop/follow up the improvement actions.
10. Follow up and verify new product running at process area and ensure machine parameter set up is suitable.
11. Provide necessary OPL & conduct training for production team (Team Leader and Supervisor) accordingly when there is process amendment or improvement.