Company Description
Sektor is a specialist IT distributor, delivering innovative technology solutions across a range of verticals including retail, healthcare, supply chain, mobility, networking, security, and commercial. With a strong presence in Malaysia and the wider Asia-Pacific region, we work closely with our partners to provide value-added services and in-depth product knowledge. Our goal is to help our partners grow by delivering technology that solves real business challenges. Learn more at www.my.sektor.co.
Role Description
We are seeking a detail-oriented and highly organised Procurement Administrator to join our team. This role is responsible for supporting the procurement of intangible products such as software licenses and service contracts.
Key Responsibilities
- Proactively purchasing intangible products (Service contracts, Software Licenses) when required.
- Ensure all intangible orders are processed correctly and in a timely manner.
- Provide excellent customer service when dealing with partners or vendors.
- Manage key relationships with vendors to ensure smooth process.
- Submitting PO's to vendor's after ensuring that correct approvals have been undertaken.
- Receipting and invoicing intangible products as they are delivered.
- Develop an understanding of the core products and understand their uses and qualities in detail.
- Ensure emails are attended to quickly and customer queries are handled appropriately and in a professional manner.
- Work with Product Management team to process Intangible Quotes.
- Liaise with the Vendors on back order management and help resolve any issues regarding the flow of sales order processing.
- Ensure sales order / invoice queries are dealt with on a timely basis.
- Proactively promote Intangible Orders 3-6 months out.
- Generaladministration/sales support tasks as required.
Qualifications
- Minimum High School Certificate or equivalent.
- At least 1 year of experience in anadministrative or sales support role.
- Proficient in Microsoft Excel, Outlook, and Teams.
- Excellent written and verbal communication skills in English.
- Strong attention to detail and time management skills.
- Ability to work independently within a distributed team environment.
- Proactive, dependable, and customer-focused.
