Procurement Change Requests Specialist

Your Impact

As an AGPS Change Request Specialist, you will play a critical role in ensuring the stable, compliant, and predictable operation of Asahi's global procurement platforms. You will provide senior-level application support while managing controlled system changes that enable business needs without compromising operational stability.

Working closely with global stakeholders, IT teams, and external vendors, you will act as a key escalation point for complex system issues, drive root-cause resolution, and support continuous improvement across procurement systems.

This role offers strong exposure to global procurement operations, enterprise platforms, and structured change and release management within a well-established operating model.

Key responsibilities

• Own end-to-end Change Request management, including impact analysis, configuration support, testing, deployment, and closure.
• Provide L2/L3 application support for procurement platforms, acting as the escalation point for complex incidents and ensuring SLA adherence.
• Lead problem management and root-cause analysis, coordinating permanent fixes and preventative actions with IT teams and vendors.
• Partner with business stakeholders, AGPS service lines, IT platform owners, and external vendors to deliver stable run operations and approved system changes.
• Ensure compliance, data integrity, and service performance, maintaining documentation, meeting KPIs, and driving continuous improvement.

About you

• Bachelor's Degree in Business, Information Systems, Engineering, or a related field.
• Hands-on L2/L3 application support experience in enterprise environments, preferably with procurement systems or ERPs (SAP Ariba preferred).
• Proven experience managing Change, Problem, and Release processes, with strong understanding of impact assessment and controlled delivery.
• Confident communicator able to work effectively with global stakeholders, IT teams, vendors, and integration partners.
• Analytical, detail-oriented, and improvement-driven, with strong ownership of service quality, compliance, and operational stability.

What we offer

• Competitive salary package aligned with industry standards and experience.
• Comprehensive health, life, and dental insurance.
• Opportunities for career growth and continuous professional development.
• Dynamic, inclusive, and collaborative work environment that values diversity and innovation.
• Flexible work arrangements, promoting work-life balance.

Why Asahi Global Procurement

In August 2023, Asahi Group Holdings, Ltd. established Asahi Global Procurement Pte. Ltd. in Singapore to unify and strengthen procurement across the Group. The new subsidiary brings together global, regional, and local functions, consolidating sourcing for raw materials, packaging, and services where a Group-wide approach creates greater value.

Asahi Procurement's purpose is to protect existing value while creating new, sustainable opportunities for Asahi, our customers, and the planet. By working closely with stakeholders and suppliers, the team drives quality, efficiency, risk management, and growthalways with a focus on sustainability and social responsibility. Wherever our people are based, we follow one approach: think globally, act locally, and deliver consistent value.