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Role Description
1. Initiate a preliminary review of invoices to ensure suppliers have provided the corresponding PO information and promptly record them in the ledger within 24 hours of receipt.
2. Conduct a secondary review of invoices by comparing their contents with the PO to ensure accuracy. File the invoices, and if errors are detected, initiate the necessary rejection process.
3. Ensure completion of the filing process within 24 hours of ledger registration.
4. During the final payment review, verify the acceptance forms for the filed payment documents. Submit payment requests if acceptance forms are available; otherwise, remind requestors to provide acceptance and update the ledger accordingly.
5. Submit payment requests within 24 hours of invoice filing. For unaccepted documents, send reminders at intervals of 2, 5, and 7 days.
6. Assist in resolving any other system issues or problems related to fixed asset entry, and ensure that payment documents are successfully closed.
7. After making prepayments, reconciliation is required at a later stage.
8. When situations demand early tax calculation, assistance is provided to engage with the tax department for tax assessment.
9. Accuracy will be validated through a quality inspection.
Qualifications
1. BPO personnel should have a bachelor's degree or higher and at least 2 years of experience in procurement payments, procurement operations, or financial payments.
2. Proficiency in English at CEFR B1/B2 equivalent or higher level is required, including strong reading and writing skills (business level) and effective listening and speaking abilities for basic daily communication.
3. In addition to English proficiency, BPO personnel must also be able to communicate in Mandarin language.
4. The ideal candidate demonstrates a strong sense of responsibility, self-motivation, and a willingness to take on challenges. They should also possess excellent communication skills, the ability to work well under pressure, and a commitment to both personal and company development and stability.
5. Prior experience in OA system and SAP system would be advantageous
Teleperformance is the global leader in outstanding customer experience.
We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.
We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence.
With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us.
We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.
Job ID: 104445617
