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- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical
Why does this job exist and why is it critical
The Product Manager, Connectivity drives the commercial performance and market adoption of Maxis enterprise connectivity portfolio. This role owns the strategy, positioning, and lifecycle of established connectivity services, ensuring they remain competitive, profitable, and aligned with customer needs.
Working closely with Enterprise Sales, Marketing, Solutions, and Operations teams, the role translates market and customer insights into clear value propositions that support revenue growth and market penetration.
This is a commercially-driven product ownership role requiring strong connectivity understanding and the ability to confidently support sales teams and customers in positioning and growing mature connectivity products.
What are you accountable for
Product Strategy & Growth
- Define and execute the growth strategy for the connectivity portfolio.
- Develop and refine value propositions and product positioning to drive adoption.
- Develop bundled connectivity propositions by integrating value-added services (e.g. managed networking, SD-WAN, cybersecurity, and other ICT solutions) to enhance customer value and drive portfolio growth.
- Identify new customer segments, use cases, and commercial opportunities for growth.
- Translate market trends, customer feedback, and competitive insights into product and commercial actions.
Commercial Performance & Sales Enablement
- Own revenue, profitability, and adoption of the connectivity portfolio.
- Partner with Enterprise Sales teams to support customer engagements and deal execution.
- Act as the product expert in customer discussions, clearly articulating product value.
- Equip sales teams with product knowledge, presentations, and supporting materials.
- Support Annual Operating Plan (AOP) delivery and long-term business growth targets.
Product Lifecycle Management
- Manage the end-to-end lifecycle of connectivity products from enhancement to optimisation.
- Track product performance and customer adoption to identify improvement opportunities.
- Work with internal teams to ensure effective delivery, support, and customer experience.
- Support enhancements to pricing, packaging, and commercial models.
Portfolio & Partner Management
- Manage key connectivity services including IPLC, cross-border connectivity, and related enterprise network solutions.
- Support pricing and commercial structures that improve revenue and margin outcomes.
- Work with carriers and infrastructure partners to ensure service reliability and competitiveness.
- Ensure alignment between product capabilities, customer needs, and commercial objectives.
Market Insight & Product Improvement
- Monitor market trends, customer needs, and competitive dynamics in enterprise connectivity.
- Identify opportunities to improve positioning and drive adoption of mature connectivity products.
- Bring fresh perspectives on how connectivity services can be better packaged and differentiated.
What do you require for the role
Education
- Bachelor's Degree in Telecommunications, Engineering, Computer Science, Business, or related discipline.
- MBA or equivalent qualification is an advantage.
Experience
- 8–10 years of experience in Product Management, Product Marketing, Business Development, or Commercial roles within telecommunications, ICT, or enterprise technology environments.
- Proven experience driving revenue growth, product adoption, and commercial performance of enterprise or connectivity-related solutions.
- Experience working closely with enterprise sales teams and supporting customer engagements or deal conversations.
- Strong understanding of enterprise connectivity and networking concepts is preferred (e.g. managed connectivity, internet services, enterprise network solutions).
- Exposure to telecom or connectivity products is an advantage, but deep technical background is not required.
Skills & Competencies
- Strong commercial acumen with a focus on revenue growth and market penetration.
- Good understanding of enterprise networking and connectivity concepts.
- Strong presentation, communication, and stakeholder management skills.
- Ability to translate technical concepts into clear customer and business value.
- Strategic thinking with strong execution discipline.
- Data-driven decision-making and problem-solving ability.
- Ability to work effectively across sales, technical, and operational teams.
What's next
- Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
