Product Manager (CyberSecurity)

1. The Product Manager for Cybersecurity will play a critical role in driving the strategy, development, and success of cybersecurity product under your portfolio.
2. This role involves collaborating with cross-functional teams (Principal, Partners, Pre-Sales, Sales, Support, Operation, Renewal) to define product market opportunities, and deliver innovative solutions that address the evolving challenges in the cybersecurity landscape.
3. The ideal candidate will have a strong technical background, a keen understanding of market dynamics, and a passion for delivering exceptional customer value.

Strategic Business Planning & Execution

• Assist in the creation and execution of business plans for the vendor product group and associated services, aiming to meet agreed vendor revenue targets.
• Business forecasting and planning for product groups with vendors to ensure alignment with sales goals.
• Develop a profitable business model based on market trends and competitor activity to ensure competitive positioning and revenue growth.

Sales Enablement & Marketing Support

• Implement sales enablement programs for CSP Global and partners to optimize sales efforts.
• Carry out marketing programs to support product group objectives and ensure alignment with business goals.
• Provide pricing and tender documents to the sales team to ensure accurate and competitive pricing.
• Ensure partners are up-to-date with product information, introducing new products and their features to help them stay current.

Market & Customer Insights

• Develop an understanding of markets, customer needs, and the competitive landscape to drive informed decision-making.
• Work with partners to conduct product presentations that align with end-users business needs.
• Understand partners business direction and ensure that the product strategy aligns with their goals.
• Assist in identifying use cases for cybersecurity implementation, helping partners understand how our solutions address specific challenges.

Principal & Partner Relationship Management

• Maintain and develop operational-level vendor relationships, ensuring high levels of partner satisfaction and continuous improvement.
• Build and nurture positive working relationships with partners to ensure smooth operations and efficient service delivery.
• Coordinate with partners to identify new business opportunities for revenue generation and growth.
• Identify, recruit, and onboard new partners to expand the business and increase market reach.
• Support the sales team to ensure they are performing optimally for the relevant product group.

Sales Process Management & Execution

• Manage new and existing partners to increase product sales, ensuring revenue growth.
• Take a consultative approach in handling the sales cycle, including proposal development, particularly for end-users.
• Engage C-level executives and technically inclined audiences, ensuring that the sales pitch resonates with both business leaders and technical stakeholders.
• Work closely with the engineering team to ensure they are well-versed in the product group and have the necessary certifications to support sales efforts.
• Maintain sales process knowledge, including proposals, pipeline management, and partner engagement, to recommend remedial actions when needed.

Continuous Learning & Self-Development

• Be self-driven to continually upskill through online learning and acquire necessary certifications within the onboarding process and ongoing development.
• Ensure ongoing professional development to stay updated with industry trends, product knowledge, and sales processes.

Reporting & Commercial Decision Support

• Provide various reports to support commercial decision-making and program development.
• Ensure that sales strategies are aligned with commercial objectives by providing accurate data and insights for better business decisions.

Product Leadership & Performance Optimization

• Maintain knowledge of sales processes, proposals, and pipeline management to ensure product leadership.
• Recommend remedial actions when necessary to optimize partner engagement and sales performance.

Requirements

• A minimum of 3 years of relevant experience is required.
• Able to perform complex mathematical calculations.
• Able to create and conduct formal presentations.
• Able to demonstrate complex problem-solving, critical thinking, and decision-making.
• Able to interact effectively with higher levels of management (managers and above).
• Able to communicate clearly and convey necessary information.
• Able to execute instructions and request clarification when needed.
• Able to negotiate skillfully and promote/sell ideas persuasively.
• Able to work independently with minimum supervision.
• Team player who can also work independently.
• Excellent personality & ability to orchestrate the agile maneuver in the environment.
• Able to constructively work under pressure when faced with high workloads and deadlines.
• Understand, communicate, and collaborate effectively with people across various identities.
• Able to recognize and attend to important details with accuracy and efficiency.
• Exposure to cybersecurity is a plus.