Product Owner/Delivery Lead

KEY RESPONSIBILITIES

• Collaborate with business stakeholders, customers and subject matter experts to gather, analyse and understand business requirements.
• Define product vision, goals and roadmaps that are aligned with business priorities and stakeholder expectations.
• Create, maintain and prioritise product backlogs based on business value, strategic objectives and delivery dependencies.
• Translate business needs into clear user stories, acceptance criteria, functional requirements and delivery-ready documentation.
• Lead end-to-end software delivery activities from requirements gathering through deployment and post-implementation support.
• Monitor project scope, schedule, risks, dependencies, milestones and delivery performance to ensure timely and quality outcomes.
• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews and retrospectives.
• Act as the primary liaison between business stakeholders, customers, project sponsors and development teams throughout the project lifecycle.
• Communicate project status, risks, achievements, issues and delivery milestones clearly to technical and non-technical stakeholders.
• Facilitate workshops, requirement sessions, product demonstrations and User Acceptance Testing activities.
• Promote Agile delivery principles, governance standards, documentation discipline and continuous improvement across project teams.
• Ensure delivered solutions meet approved business requirements, user expectations, quality standards and agreed acceptance criteria.
• Identify delivery risks, dependencies and roadblocks early, develop mitigation plans and escalate critical issues appropriately.

QUALIFICATIONS

Education

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Business Information Systems, Information Systems, or a related discipline.

Experience

• 3 to 5 years of experience as a Product Owner, Business Analyst, Delivery Lead, Project Coordinator, Scrum Master or similar role.
• Proven experience delivering enterprise software, web applications, cloud-based solutions or digital transformation projects.
• Experience working in Agile, Scrum, Kanban or hybrid delivery environments.
• Hands-on experience managing product backlogs, user stories, acceptance criteria, release priorities and stakeholder expectations.
• Experience coordinating cross-functional teams across business, technical, quality assurance and implementation activities.

REQUIRED COMPETENCIES & SKILLS

Technical Competencies

• SDLC and software delivery lifecycle
• Product backlog management
• User stories and acceptance criteria
• Agile, Scrum, Kanban and hybrid delivery
• Requirements analysis and prioritisation
• Sprint planning and delivery tracking
• Software testing, UAT and release management
• Cloud-native applications and modern software architecture awareness

Leadership / Behavioral Competencies

• Stakeholder management
• Product ownership mindset
• Delivery leadership
• Planning and prioritisation
• Analytical thinking and problem-solving
• Cross-functional team coordination
• Clear business and technical communication
• Accountability and results orientation

WHY JOIN US

• Comprehensive medical benefits for you, your spouse, and children, ensuring your well-being is our top priority.
• Rest easy with our group insurance and term life coverage, providing you with security and assurance.
• Stay energized with meal credit that keep you fueled throughout the day.
• An in-house futsal court and badminton court for post-work workouts.
• A variety of fun-filled events and gatherings to unwind.
• Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.