Role Summary: [based in Kuala Lumpur, Malaysia - non-remote]
[Note: This is not the Technical Product [not IT oriented], but rather is the Product Owner]
The Senior Product Owner (eWallet) will lead the vision, strategy, and roadmap for our digital wallet platform. This role is responsible for delivering high-impact product initiatives that drive user growth, operational efficiency, revenue expansion, and compliance readiness. The Senior PO will work closely with cross-functional stakeholders, mentor junior product members, and ensure successful product lifecycle management from ideation to launch and post-launch optimization.
Responsibilities:
Product Strategy & Roadmap
- Define the long-term product vision and strategy in alignment with company goals and regulatory landscapes.
- Develop and maintain the product roadmap, prioritizing initiatives based on business value, user needs, and resource capacity.
- Conduct market and competitor analysis to identify opportunities, emerging trends, and gaps.
Execution & Delivery
- Lead end-to-end product lifecycle from concept, requirement definition, UX collaboration, development coordination, testing, and release.
- Translate business and regulatory requirements into detailed functional specifications and user stories.
- Work closely with Engineering, UI/UX, QA, Risk, Compliance, and Operations to ensure smooth feature delivery and post-launch stability.
User Experience & Business Outcomes
- Analyze product performance metrics and user data to continuously improve product usability, adoption, and retention.
- Champion user-centric decision-making, ensuring features solve real customer needs and create measurable business impact.
- Lead product experimentation, A/B testing, and hypothesis validation.
Stakeholder Management & Leadership
- Collaborate with internal and external stakeholders including partners, payment networks, vendors, and regulators.
- Lead product-related discussions, status updates, and presentations with senior leadership.
- Mentor and guide Associate and Junior Product Managers, supporting skill and competency development.
Job Requirements:
Qualifications
- Bachelor's degree in business, Finance, Computer Science, Information Systems, or related field
- 5+ years of product management experience, ideally in FinTech, digital payments, banking, or consumer digital platforms.
- Proven experience in managing complex product deliveries in fast-paced environments.
Skills & Competencies
- Strong strategic thinking, analytical, and decision-making abilities.
- Excellent communication and stakeholder engagement skills, including negotiation and presentation.
- Advanced understanding of digital payment ecosystems, eWallet flows, security, settlement/recon, risk & compliance.
- Experience with Agile methodologies (Scrum/Kanban) and tools (Jira, Confluence, Figma, analytics dashboards).
- Ability to manage multiple priorities and lead cross-functional teams.
