Job Purpose
The role is responsible for promoting and selling medical equipment and consumable products. This role focuses on building strong customer relationships, expanding the customer base, and achieving sales targets. The individual will collaborate with internal teams to deliver product training, manage events, support new product launches and any other ad-hoc tasks as required.
Activities & responsibilities supporting each area
Sales & Customer Management
- Promote and sell medical equipment & consumable products.
- Achieve and exceed sales targets by identifying sales opportunities and closing deals.
- Prepare and follow up on quotations, proposals, and tenders. Manage the sales process by tracking leads, opportunities, and dealings through SPARKS system.
- Act as the primary point of contact for customer inquiries, ensuring timely and effective responses.
- Maintain accurate records of sales activities, pipeline, and customer interactions.
- Track and update product sales achievement.
- Build and maintain strong relationships with existing customers while expanding the customer base in the designated region or area.
- Monitor customer needs and provide appropriate product solutions aligned with infection control requirements
- Foster customer interactions
- Ensure smooth handling of customer orders, payment management, and customer satisfaction.
Product Management & Training
- Conduct product presentations and provide training related to agency products as well as product evaluation trials & survey feedback for new product developments.
- Track and report event outcomes, including leads generated and conversion potential.
- Follow up on leads generated from events to convert them into business opportunities.
- Stay updated on market trends and products or products categories.
Event Management & Collaboration
- Collaborate with KOLs including principals in operational matters and manage KOLs database.
- Coordinate and participate in industry events such as conferences, workshops, trade shows, and customer seminars to promote products and engage customers.
- Collaborate with other functional teams to develop and implement strategies for new product launches, ensuring products reach the right target audience and meet customer needs.
Work Experience & Qualification
▪ Min. Diploma, preferably in Nursing / Sonographer / Biomedical Science/ Science
▪ Candidate without working experience with above qualifications, aspiring to build a sales career in the healthcare industry will be considered
▪ Preferably at least 1 year of experience & Possess own transport and willing to travel
