Product Specialist (Automotive MNC)

Our client, a leading multinational automotive company, is seeking a proactive, energetic, and customer-driven Product Specialist to join their dynamic team. The ideal candidate is passionate about cars and innovation, thrives in a fast-paced environment, and enjoys creating exceptional customer experiences while driving sales growth.

Job Responsibilities

Greet and engage walk-in customers to ensure a welcoming and positive experience.

Boost sales through exceptional service, solid product knowledge, and proactive promotion.

Execute daily operational procedures to fulfill customer expectations and support brand goals.

Provide customers with accurate details on products and available EV incentives.

Oversee the entire sales process from prospecting, following up, maintaining pipelines, to closing deals.

Gather leads, schedule test drives, and qualify potential buyers effectively.

Keep the CRM system updated with accurate information on leads, sales progress, and deliveries.

Capture and share engaging content on social media such as customer testimonials, car handovers, events, and behind-the-scenes moments.

Produce eye-catching short videos and lifestyle content for platforms like TikTok, Instagram, and YouTube Shorts.

Interact with online followers and respond to comments or inquiries when needed.

Qualifications & Experiences Needed

Diploma or Degree holders preferred; fresh graduates are welcome to apply.

Prior experience in customer service is an added advantage.

Energetic, positive, and passionate about the evolving personal transportation and EV industry.

Highly self-driven, organized, and detail-oriented with strong time management skills.

Able to multitask, prioritize effectively, and meet crucial business deadlines.

Upholds integrity in sales practices and demonstrates strong performance motivation.

A dependable team player who values collaboration and teamwork.

Strong communication skills in both English and the local language.

In-depth understanding of Leapmotor's offerings, with a proactive interest in staying updated on EV trends and local market incentives.

Starting salary: RM3,200 + commissions, incentives, and additional benefits.

Additional Information:

Open to candidates from non-automotive backgrounds

Fresh graduates are welcome to apply competitive starting pay offered

Strong command of English is required

Must have excellent communication skills

The role involves hosting live product showcases and promotional events

Rotational Shift: Morning, Afternoon & Evening

6-day work week

Strong career growth opportunities