Job Description
We are seeking a highly experienced Delivery Manager with a strong blend of
technical depth and program management expertise to lead and oversee multiple
strategic initiatives for a large healthcare provider. This role demands close
collaboration with client stakeholders, commercial and solution teams, and cross-
functional delivery teams to ensure the successful planning, execution, and
implementation of complex, fixed-bid programs. The ideal candidate will bring
domain knowledge in healthcare, a proven track record in managing multi-stream
engagements, and a passion for driving innovation, continuous improvement, and
knowledge sharing within the delivery function.
Key Responsibilities
Program & Delivery Management
Lead the end-to-end delivery of multiple concurrent projects/programs
within the healthcare domain, including fixed-bid and time-and-material
engagements.
Ensure delivery excellence by tracking scope, budget, quality, risk, and
schedule adherence.
Define delivery governance models, escalation paths, and performance
KPIs.
Client & Stakeholder Engagement
Solution & Execution Planning.
Drive operational readiness, including team mobilization, onboarding, and
handover processes.
Ensure seamless knowledge transition and operational excellence
throughout program phases.
Innovation & Continuous Improvement
Establish knowledge management frameworks to capture delivery
insights, reusable assets, and best practices.
Foster a culture of innovation through the adoption of emerging
Team Leadership & People Management
Lead and mentor cross-functional delivery teams across geographies.
Facilitate talent development, training, and resource planning aligned
with delivery needs.
Key Skills & Qualifications
Must-Have
12+ years of overall experience, with at least 5 years in delivery/program
management roles managing large-scale, multi-vendor IT programs.
Nice-to-Have
Experience in driving digital transformation, data analytics, or health-tech
innovation programs.
Knowledge of PMP, PRINCE2, or equivalent certifications.
Experience with tools like JIRA, ServiceNow, MS Project, Confluence, and
standard project/delivery dashboards.
