Carry out the demand management and end-to-end IT project delivery in accordance with the organization's GPLC. Build and manage relationships with key IT and Business stakeholders for successful delivery of demands and projects.
Responsibilities
- Manage the assessments and collation of requirements of IT projects, budgeting and resources.
- Project delivery and reporting in accordance to organization's GPLC.
- To lead the assessment of IT demands from initiation to budgetary approval following group's GPLC. To review the business demand, coordinate and track the activities required from the start of Project Initiation Form (PIF) clarification, collaboration stakeholders on the solution and costing assessment and support stakeholders for the budgetary approval process (DA, CBTC, GITSC, Board).
- Track, monitor and prepare reports for project deliveries to project stakeholders as required.
- Carry out end-to-end project delivery starting from project scoping and planning, financial and resource management, risk management, quality control, project execution, deployment and handover to post-deployment stabilisation and BAU mode for projects managed by the team.
- Plan and propose resource and budget requirements according to project prioritisation, scope, timeline and dependencies and escalate any constraints for the necessary support.
- Build and manage relationships with cross functional team heads, business stakeholders and project sponsors and ensure alignment of understanding and expectations for smooth and successful delivery of projects.
- Work in cross-functional collaboration with other pillars within the unit and GT to manage the impact, interfaces and inter-dependencies of different projects and deliver projects within agreed scope, timeline, quality and budget.
- To perform closure of the project and inform to sponsor and handover to BAU for projects managed by the team.
- Assist to provide update and manage Stakeholders for critical production issue when required.
- Prepare accurate and timely project status reports as required by management, business stakeholders, auditors, regulators, etc.
- Participate in annual IT budget planning. To plan and coordinate the yearly planning, arrange meetings will all the stakeholders and consolidate the costing for submission.
- Actively participate in contributing to the improvement of IT operations, processes and policy for the unit and GT.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology or related discipline
Relevant Work Experience
- Minimum 2 6 years in IT management, projects, process, change or business analysis role in service
- Experience in implementing multiple IT projects in a dynamic and complex environment
- Solid working experience with clear understanding of Consumer Banking
- Experience working in a collaborative multi-disciplinary and matrixed environment
Required Competencies and Skills
Technical/ Functional skills
- IT Demand Management Practices and Principles
- Cost Benefit Analysis
- IT Infrastructure, Software Development, Access Management and IT Security
- Project Management Life Cycle and Tools, Different SDLC (Scrum, Agile, Waterfall, etc.) and Automated Tools
- End-to-end IT Life Cycle and Project Management (Pipeline, Resource, Demand, Project Delivery, Financial)
- Project Management Quality and Risk Assessment Principles and Processes
- Banking Products, Services, Process and Operating Environment
- Business Process Management, Methods and Tools
