Project Support

About the Role

We are looking for a detail-oriented and proactive Project Coordinator to support client team in Penang.

You will coordinate customer projects across project management, engineering, sales, and operations teams, ensuring project requirements are documented, progress is tracked, and deliverables are completed according to agreed timelines and quality standards.

Candidates with experience in project coordination, operations, sales support, order management, customer service, or IT support are encouraged to apply. Fresh graduates with relevant skills and a strong willingness to learn may also be considered.

Key Responsibilities

• Coordinate project activities across project management, engineering, sales, and operations teams.
• Review customer documentation and create project profiles in the relevant internal systems.
• Track projects throughout the engineering and delivery lifecycle.
• Coordinate project-specific part numbers, system configurations, and related requirements.
• Maintain project trackers, schedules, documentation, and status reports.
• Follow up with stakeholders on outstanding tasks, project milestones, and deliverables.
• Identify project risks, delays, and issues, escalating them to the relevant teams when necessary.
• Support customer meetings, project discussions, and day-to-day stakeholder communication.
• Assist with project planning, quality checks, validation, and delivery coordination.
• Contribute to process improvements and operational efficiency.

Requirements

• Diploma, degree, or equivalent experience in IT, Project Management, Business Administration, or a related field is preferred.
• Experience in project coordination, project support, sales operations, order management, customer operations, or a similar role is an advantage.
• Fresh graduates with relevant skills may be considered.
• Good written and spoken English communication skills.
• Strong organizational, time-management, multitasking, and follow-up skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to coordinate across multiple teams and manage competing priorities.
• Proactive, detail-oriented, and solution-focused approach.
• Willingness to learn new systems and technical processes.

Work Arrangement

• Must be comfortable working the permanent night shift from 10:00 PM to 7:00 AM to support North American business hours.
• Must be willing to work at the designated Penang office.
• Must be comfortable working on Malaysian public holidays when required by business operations.
• Must be willing to commit to the two-year contract.

Preferred Experience

Exposure to project management systems, ERP/CRM platforms, technical support, PC configuration, deployment processes, or engineering operations is an advantage.