Job Description

The Property Manager is responsible for the overall management, operations, maintenance of office building. This role ensures the property is well-maintained, compliant with statutory requirements, cost-efficient, and provides a safe, functional, and professional environment for tenants and occupants.

Roles and Responsibilities

Oversee day-to-day operations and upkeep of the building, including common areas, facilities, and building systems (M&E, HVAC, lifts, fire safety systems, access card system).
Ensure timely preventive and corrective maintenance to maintain building standards and asset value.
Ensure proper implementation of safety procedures, emergency response plans, and risk mitigation measures.
Conduct regular inspections and audits to identify risks and improvement areas.
Manage service providers and contractors (housekeeping and cleaning, security, landscaping, maintenance, pest control, etc.), including performance monitoring and contract compliance.
Ensure compliance with all statutory, safety, health, and environmental regulations.
Act as the primary point of contact for tenants on operational and building-related matters.
Handle tenants feedback, complaints, and service requests promptly and professionally.
Prepare and manage annual operating budgets, forecasts, and expense controls.
Monitor operating costs and implement cost-saving initiatives without compromising service quality.
Review and verify quotation, invoices, service charges, and utilities consumption.
Monitor and review all contracts/agreements with contractors, vendors, suppliers, and consultants for building maintenance, cleaning, security and safety and all related works.
Monitor and ensure all certificates, licenses and permits of the building are renewed and up to date.
Liaise with the relevant authorities in relation to permits, insurance, licenses, etc. for operations, property maintenance, security and safety.

Requirements

Candidate must possess at least a Diploma or Bachelor's Degree in Business Studies/Administration/Management, Property Management/Real Estate Management or related fields.
Minimum 5 years experience in managing commercial or office buildings.
Strong knowledge of building operations, facilities management, building maintenance practices, statutory requirements and Strata Act.
Excellent communication and problem-solving skills.
Proficient in both written and spoken English and Bahasa Malaysia.
A registered member of BOVEAP (Board of Valuers, Appraisers, Estate Agents, and Property Managers) is a plus.