Protege - HLISB (Operations & Automation Support)

Define your future at Hong Leong Bank

Responsibilities:

• Responsible in gathering and preparing related project documentations such as User Requirement Specification (URS), IT Request (ITR), test scripts and other documents.

• Responsible in reviewing system's functional aspects in the Scope of Work (SOW), Functional Specification Document (FSD) or Functional Requirement Specification (FRS) to ensure the deliverables are aligned with the URS.

• Responsible in raising approval for CAPEX Expense Requisition (CER) for any new enhancements and to monitor payment to vendor once projects/ enhancements completed.

• Responsible in preparing test plan and conducting end to end User Acceptance Testing (UAT), system health check and to ensure that all significant / mandatory fields are tested and complied with Shariah requirements and other statutory requirements.

• Responsible in preparing and updating SOP or system user guides.

• Responsible in providing first-level support, trouble-shooting of problems and operational handling related to systems.

Skills & Experience We Are Looking For:

• Experience in user acceptance testing and planning is preferable.

• Demonstrated ability to effectively communicate, both orally and in writing, through all levels of the organization.

• PC literate with knowledge in AS400 Query utility, SQL Query, Silverlake Retail Banking system and Microsoft Office Appliances.

• Possess analytical and critical thinking.

• Strong team spirit player with a positive attitude and having the drive to improve processes.

HLB Careers link: https://hlb.wd3.myworkdayjobs.com/HLBCareers