Protege - Sales Support Services (GCEBB)

Responsibilities:

Trinity System Discounting Process

• Assist in managing manual discounting processes within the Trinity system.
• Support the resolution of Trinity system alerts and exceptions.
• Ensure discounts are accurately applied in accordance with established procedures.
• Assist in documenting and improving Standard Operating Procedures (SOPs) to enhance operational efficiency and reduce processing errors.

Credit Balance Management

• Monitor and assist in clearing credit balances to maintain financial accuracy.
• Work closely with Finance and Operations teams to resolve outstanding balances promptly.
• Prepare reports and provide updates on credit balance status.
• Escalate unresolved issues when necessary to facilitate timely resolution.

Collaboration & Operational Support

• Collaborate with cross-functional teams, including Finance, Operations, Compliance, and Sales.
• Support initiatives aimed at improving operational effectiveness and governance processes.
• Assist the sales team in supporting the performance of MRTT and DTT products.
• Participate in ad-hoc projects, assignments, and tasks as assigned by the Head of Sales & Support System.

Who We're Looking For

Bachelor's degree in business, Finance, Accounting, Economics, Insurance, or related disciplines

Fresh graduates are encouraged to apply

Strong analytical and problem-solving skills

Good communication and interpersonal abilities

Detail-oriented with strong organizational skills

Proficient in Microsoft Office applications, particularly Excel

Eager to learn and gain exposure to financial operations and governance functions

Kindly note:

• Shortlisted candidates will be contacted.
• Employment type: 12 months under the Protégé program.
• Work location: Dataran Maybank, Bangsar KL.