QA Manager

Responsibilities

• Own quality strategy, standards, and outcomes across several products/projects and the QA teams supporting them — including peak periods and multi-product sprints.
• Lead, coach, and grow QA Leads and senior QA members into stronger leaders. Success is measured by your people outperforming and outgrowing you, and teams that operate autonomously.
• Build and scale the QA organization. Maintain an always-on recruitment plan and a talent bench ahead of need — hire people better than yourself, and hire for the roles the company will need before the seats exist.
• Own AI-augmented QA. Drive adoption of AI tooling across testing (test generation, triage, coverage analysis, flaky-test reduction) and hold AI competency as a baseline standard for the team, not an extra.
• Define org-wide QA processes, automation strategy, tooling, and the quality metrics that leadership relies on.
• Partner with Engineering, Product, and business leaders on quality risk, release readiness, and delivery health across the portfolio.
• Stay hands-on. Remain close enough to the craft to set the technical bar by example, unblock your teams, and make sharp calls under pressure.
• Represent quality in planning, resourcing, and prioritization decisions across competing products and priorities.