QMS Manager

Company Description SUSTIO SDN BHD is part of SIMMTECH, a company that has specialized in developing and manufacturing high-layer PCBs for semiconductors since 1987. Leveraging world-class manufacturing competitiveness, SIMMTECH supplies advanced PCB solutions to leading global semiconductor companies, focusing on memory module PCBs and substrates for chip assembly. Its products, including memory module PCBs, BOC boards for DRAM packages, and Embedded Trace Substrates, have been recognized as World Class Products by the Korean Government and hold leading global market shares. As a core packaging substrate supplier to Tier-1 semiconductor customers, the company is at the forefront of technology evolution. Guided by the core value of Integrity, SIMMTECH and SUSTIO SDN BHD aim to ENABLE A BETTER WORLD through reliable products and responsible business practices.
Role Description The QMS Manager will oversee the Quality Management System (QMS) for SUSTIO SDN BHD, ensuring that processes, procedures, and documentation comply with relevant industry standards and customer requirements. This full-time, on-site role is based in Mukim 10 (Bukit Relau) and involves maintaining certifications, leading internal and external audits, and driving continuous improvement initiatives across manufacturing and support functions. The QMS Manager will develop, update, and implement quality policies, standard operating procedures, and work instructions, while monitoring key quality metrics and coordinating corrective and preventive actions. The role includes close collaboration with production, engineering, supply chain, and management to address nonconformities, manage risks, and support training and awareness on quality standards. The QMS Manager will also prepare regular reports on QMS performance and recommend improvements to enhance product quality, efficiency, and customer satisfaction.
Qualifications

• Strong expertise in Quality Management Systems, including implementation, maintenance, and continuous improvement of standards such as ISO 9001 and other relevant semiconductor or electronics quality frameworks.
• Experience in audit management, including planning and conducting internal audits, supporting external audits, and managing follow-up actions and documentation.
• Proficiency in quality tools and methodologies such as root cause analysis, CAPA (Corrective and Preventive Actions), risk management, and statistical analysis of quality data.
• Background in manufacturing or semiconductor-related industries, with practical understanding of production processes, process controls, and product reliability requirements.
• Relevant academic qualification, preferably a bachelor's degree in Engineering, Quality Management, Industrial Management, or a related technical field.
• Strong analytical, organizational, and documentation skills, with attention to detail and the ability to manage multiple quality projects simultaneously.
• Effective communication and stakeholder management skills, including the ability to train team members, lead