Qualitative Research Manager

About Us:

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions faster. For 25 years, we have partnered with the world's leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we've made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com

Roles & Responsibilities

• End-to-end management of research projects work on various research instruments, moderation, analysis, report writing, presentation, project management, etc.
• Responsible for supporting both regional and country projects/ team.
• Think of and implement new and innovative research techniques and methodologies, online research that best address the research requirement.
• Collaborate and coordinate with both internal and external teams field and operations teams, moderators, and consultants, etc.
• Negotiate costs with external vendors, suppliers, moderators.
• Manage client relationships and expectations through quality service delivery.
• Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Qualitative Directors.

Requirements

• At least 3 5 years in qualitative consumer research, brand strategy.
• A demonstrated record in conducting end-to-end research independently.
• Knowledge of advanced forms of qualitative data collection methodologies and techniques, analysis, and interpretation with the ability to apply to agency work.
• Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
• You are curious, open-minded, have a love for details while keeping in mind the bigger picture.
• Excellent communication skills, ability to translate data from a diverse array of inputs and crafting a cohesive, compelling narrative.

Our Values:

Acting with Ownership

Demonstrating individual accountability

Bringing a forward mindset

Being action-oriented, bold and entrepreneurial

Collaborating with Curiosity

Exhibiting teamwork through togetherness

Discussing openly, committing jointly

Sharing your views openly

Embracing empathy

In our interactions with clients and each other we strive to be inclusive and respectful,

& understanding others need