Quality Assurance Engineer

Key Responsibilities

• Develop, implement, and maintain quality control procedures and inspection standards.
• Ensure manufacturing processes comply with customer specifications and ISO requirements.
• Monitor production quality performance and identify areas for improvement.
• Review engineering drawings, specifications, and quality requirements.
• Handle customer complaints and coordinate investigation activities.
• Perform Root Cause Analysis (RCA) using quality tools.
• Lead quality improvement projects to reduce defects and improve yield.
• Analyze production quality data and recommend process improvements.
• Monitor key quality indicators (PPM, FPY, Scrap Rate, Customer Complaints).
• Conduct internal process audits and product audits.
• Support customer audits and third-party audits.
• Ensure inspection equipment is properly calibrated.
• Prepare and maintain quality documentation, including Control Plans/ Inspection Standards/ SOPs/ Work Instructions/ Quality Reports
• Work closely with Production, Engineering, Purchasing, and Customers to resolve quality issues.
• Support new product introduction (NPI) and production trials.
• Participate in quality meetings and improvement activities.
• Train production personnel on quality standards and inspection methods.
• Promote quality awareness throughout the organization.

Requirements Education

• Bachelor's Degree in Engineering (Mechanical, Manufacturing, Industrial, Electrical, Electronics, or equivalent).
• 2–5 years of experience in Quality Assurance within a manufacturing environment.
• Knowledge of ISO 9001 and quality management systems.
• Strong understanding of engineering drawings and GD&T.
• Knowledge of Root Cause Analysis methodologies.
• Experience using measurement equipment such as Vernier Calipers, Micrometers, Height Gauges, and CMM is an advantage.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).