Quality Engineer

Job Responsibilities:

• Establish, maintain, and control processes
• Set clear and agreed requirements with customers through quality plans
• Lead and coordinate First Article Inspection (FAI) reports
• Ensure compliance with customer requirements, industry standards, and workplace safety regulations
• Act as the primary interface with customers on quality-related matters
• Lead initiatives to improve yield at customer incoming inspection and reduce RMAs
• Lead, participate in, and support regulatory and customer audits at the site
• Drive proactive continuous improvement in yield and quality metrics
• Ensure the effectiveness of pFMEA
• Work with SQE and suppliers to ensure the quality of incoming materials
• Conduct ESD audits
• Drive cross-functional teams to deliver continual improvement activities for internal process deliverables
• Build and embed quality awareness within Operations
• Ensure the effectiveness of training and inspection activities
• Educate operators and production associates on quality, compliance, and procedures
• Provide supervision to QA Supervisors, Inspectors, and Technicians
• Supervise QA operators, group leaders, and technicians in ongoing quality improvement activities
• Provide technical guidance and communication to Engineers and Technicians
• Lead or guide engineers in responding effectively to customer feedback and CAPA, and follow up on quality metrics set in the quality plan
• Prepare Quality Operations Review reports
• Other additional work tasks or additional roles assigned by the superiors

2.0 Job Requirement

• Bachelor's degree in Science or Engineering is preferred
• Minimum 3 years of working experience in manufacturing and quality assurance
• Familiar with ISO 9001, ISO 14001, ISO 45001, and IATF 16949 standards
• Hands-on experience with IPC, SMT, WB/DA, FMEA, and Automotive Core Tools
• Experienced in quality analysis, problem solving, project management, customer audits, First Article Inspections, and process audits
• Knowledge of or certification in IPC 610 standard (CIS/CIT)
• Proficient in FMEA, Control Plans, GR&R, and DOE
• Added advantage: Six Sigma Green Belt/Black Belt and Certified Quality Engineer (CQE)
• Able to work independently with minimal supervision
• Demonstrates strong leadership and self-driven motivation to achieve excellent results
• Maintains enthusiasm and efficiency under pressure