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Reception / Facilities Coordinator

Reception / Facilities Coordinator

JLL
  • Posted 15 hours ago
  • Be among the first 10 applicants

Job Description

You will be reporting to the Regional FM and Your Responsibilities are:

  • Provide high standards of front desk service, telephone and email communication.
  • Responding to inquiries and resolving issues promptly
  • Attend to employee inquiries and concerns regarding facility issues.
  • Ensure all requests are timely met.
  • Ensure the reception area, common spaces and meeting rooms are tidy and hazard free.
  • Build relationships and be the JLL go-to person for stakeholders, associates, landlord and client.
  • Ensure Client & stakeholders satisfaction through excellent facilities management as well as plan & support workplace engagement activities.
  • Provide event & meeting room setup and catering requests support.
  • Manage stationery & pantry supplies.
  • Daily mailbox check. Liaise courier service.
  • Create Work Orders (Corrigo platform). Ensure all Work Orders are sent out, closed and verified within SLA time frame.
  • Complete monthly site inspection & vendor meeting (one per month) as assigned in Corrigo.
  • Generate Monthly Operations Report.
  • Manage Finance, PPM (52 weeks) and Operation trackers: ensure details are accurately updated and current.
  • Ensure all EHS documents and vendors relevant documents are valid and facilitate the submission of vendors Permit to Work for client & landlord's approvals.
  • Ensure vendors are compliant with JLL & client procurement processes and regulations as well as agreed contract.
  • Ensure all contracts are monitored for validity and followed up accordingly.
  • Procurement of ad hoc services or items when required.
  • Work closely with JLL regional finance team on monthly accruals and budget management.
  • Maintain a safe and secure workplace according to stipulated HSSE guidelines. Attend monthly EHS catchup meetings.
  • Ensure escalation procedures and incident reporting procedures are implemented and maintained.
  • Support client audits with accurate JLL facilities related documentation.

More Info

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Key Skills

Incident reporting procedures

Procurement processes

Corrigo platform

About Company

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