Job Description
OVERALL PURPOSE OF JOB
Daily supervision on RTR operation process, including IC, reconciliation, analysis and reporting, etc.
Review of analyst journal entries and balance sheet reconciliations.
Facilitate the operational Change Request (CR) process;
Act as a clear escalation route to the client for service related issues and facilitate resolution of issues
Initiate and own continuous improvement projects within area of his/her responsibilities
Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit
Responsible for the management of the month end closing process, including posting of month end journals, preparation of inter-company cross charges, ensuring accurate, transparent and timely reporting of monthly, quarterly and yearly results.
Ensure all balance sheet accounts are reconciled in accordance with the timelines.
Control of the period end close for the entities ensuring compliance with the agreed closing checklist.
Provide explanation for significant & unusual variance between estimated & actual profit & loss figures on quarterly basis.
Work with regional shared services leadership to build out the RTR team to increase depth and reach of activities performed in shared services.
Provide oversight and input on the ERP standardizations and initiative-specific technology enhancements to maximize productivity and further global standardization.
Involved in continues improvement activities to improve the efficiency and effectiveness of the RTR process.
To ensure clear communication of accounting issues identified and make sure these issues are tracked, resolved promptly and processes improved to prevent recurrence of the issue.
Support all new ERP & support system implementations ensuring these are configured, tested and rolled seamlessly without impact on control, timelines or accuracy.
Provide resiliency to the team by acting as a backup when necessary.
Key Responsibilities
Process all general ledger journals, both those supplied by client and those created in the SSC; understand and understand/challenge before input
Liaison with Accounts Payable, Accounts Receivable, Treasury and update GL Manager on progress at regular intervals during the month
Liaise with country Finance team on GL issues
Assist the GL Manager on all reporting issues.
Operation Excellence
Sound Operations management experience (including SLA management);
Client interaction skill
Ensuring quality assurance
Understand the customer and internal performance requirements of the processes delivered by the delivery location (as documented in the relevant process SIPOC)
Understand process input and output requirements and take continuous and pro-active steps to monitor and control them as appropriate to meet performance and customer requirements
Ensure high degree of compliance to the documented processes delivered such as adhering to the defined Standard Work Instructions (SWIs) and Local Work Instructions (LWIs) as appropriate
Problem Solving
Experience in managing unstructured problems
Proactive in solving issues and clearing balance sheet open items.
Project Management
Attendance to meeting and reviews based on defined MOS system;
Facilitate on the hiring, development, coaching and training.
People developer, build up team succession and keep the delivery continuously;
Client communication, build up the relation and expectation management;
Innovation at work, and focus on client value creation;
Take ownership
Finance and accounting degree holder, ACCA or equivalent preferred.
Both experienced candidates and fresh graduates are welcome to apply
English and Korean skills including Oral and Business Writing
Familiar with F&A outsourcing operation,
Experience in SSC environment
Rich client facing experience, good at communication with client
