Recovery, PMO - SPX Express

Shopee

Malaysia, Kuala Lumpur

5-7 Years

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Job Description

Job Description:

Lead the design and execution of end-to-end recovery improvement initiatives focused on Stuck, Loss, Damage, and other cost-impacting areas
Identify operational and process gaps, develop improvement plans, and ensure initiatives are delivered with measurable outcomes
Use data-driven analysis to diagnose issues, track progress, and ensure continuous performance improvement
Build and maintain management dashboards and performance trackers for visibility and alignment
Collaborate closely with local, regional, and cross-functional teams to align on strategy, priorities, and deliverables
Coach and guide team members, fostering a problem-solving and analytical mindset within the team
Act as the key business partner to management, driving cost optimization and operational excellence

Requirements:

Bachelor's Degree or higher from a top-tier institution in a relevant field
5+ years of experience in operations, project management, or management/strategy consulting, with proven leadership experience
Strong track record in leading cross-functional projects with tangible business impact
Highly analytical, with proficiency in problem-solving using data to derive actionable insights
Excellent stakeholder management, communication, and presentation skills
Proficient in analytical and presentation tools such as Excel, PowerPoint, and dashboarding platforms (Python is a plus)

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 139469075

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