Regional Critical Facilities Operations Lead - APAC

Regional Critical Facilities Operations Lead - APAC

Based in - Cyberjaya or Johor

Reporting to - APAC Head of Critical Infrastructure Operations

Our client is an international digital infrastructure platform developing and operating mission-critical facilities across Asia Pacific and other global markets. The organisation is expanding its regional operating capability and requires a senior MEP-focused leader to oversee reliable, safe and customer-focused facility operations across multiple locations.

The business operates a growing portfolio of data centre assets, including established facilities and sites undergoing expansion, capacity upgrades and infrastructure improvement. The role supports a regional operating model involving internal engineering teams, project delivery functions, customers, property stakeholders and specialist contractors.

Key responsibilities

• Support regional leadership in implementing consistent preventive maintenance programmes across multiple critical facilities.
• Lead on-site responses to emergency maintenance events and coordinate recovery activities with internal teams and external service providers.
• Ensure customer commitments, operational service levels and facility reliability standards are consistently achieved.
• Manage, coach and develop experienced engineering teams while supporting recruitment for future facility expansion.
• Maintain accurate operational information across maintenance management, ticketing, reporting and change-control platforms.
• Directly manage contract technical labour, maintenance vendors and specialist service providers.
• Identify opportunities to improve energy efficiency, power usage effectiveness, facility security, operating procedures and service quality.
• Support MEP capacity expansion, utility upgrades, repairs, facility improvements and operational readiness activities.

Key requirements

• At least 10 years of experience in critical facilities, data centre operations or an equivalent engineering environment.
• At least 5 years of experience leading engineering, facilities or operations teams.
• Strong MEP background, with practical understanding of electrical and mechanical systems in mission-critical facilities.
• Detailed knowledge of UPS, PDU, RPP, CRAC, generators, high-voltage and low-voltage switchgear, security and fire / life-safety systems.
• Experience managing recurring preventive maintenance programmes for critical infrastructure equipment.
• Familiarity with maintenance management systems, trouble-ticketing platforms, method-of-procedure documentation and formal change-control processes.
• Ability to interpret technical drawings and project documents, prepare maintenance procedures and develop installation or operational standards.
• Bachelor's degree in engineering or equivalent qualification, with formal operational safety training required or strongly preferred.