Bachelor's or Master's degree in Information Systems, Computer Science, or related fields; Cumulative Grade Point Average (CGPA) > 3.0 or similar grading is a must.
8 years of overall working experience with at least 2-3 years proven membership of a globally oriented IT team and equivalent management track record for leading an IT support team.
In-depth knowledge of IT client infrastructure environments, including relevant technologies, services and innovations, is able to explain the IT services in a language understood by business.
Has a proven user- and business focus (instead of a technology focus), understands the user-needs in a very good manner
Excellent interpersonal and communication skills across all levels in IT and business, can communicate to all functions of the organization up to high level management
Interaction with cross-functional teams in Hilti's global IT organization
Language: English fluently written and spoken, excellent communication skills. Basic communication in Mandarin would be advantageous.
