Regional Sales Operation Specialist

Company Description Mindray, founded in 1991, is a global provider of medical devices and solutions focused on making healthcare more accessible through advanced technologies. The company specializes in Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging Systems, serving a wide range of healthcare needs. With a strong global R&D, marketing, and service network, Mindray transforms cutting-edge technologies into practical, accessible innovations. Its products and services are used in healthcare facilities across more than 190 countries and regions, supporting improved care quality while helping reduce costs for providers and patients.

Role Description The Regional Sales Operation Specialist is a full-time, on-site role based in Kuala Lumpur City, responsible for supporting regional sales performance and operational efficiency. Day-to-day activities include analyzing sales data, preparing performance reports, and supporting forecasting and pipeline management for the regional sales team. The role coordinates sales processes, ensures accurate and timely order handling, and assists with sales tools, CRM data integrity, and documentation. The Specialist collaborates closely with sales, customer service, and other cross-functional teams to resolve operational issues, enhance customer experience, and support regional sales initiatives and campaigns. This position also contributes to continuous improvement of sales operations workflows and best practices.

Qualifications

• Candidates should possess strong Analytical Skills to interpret sales data, identify trends, and support forecasting and planning.
• Candidates should possess effective Communication abilities to collaborate with sales teams, internal stakeholders, and customers.
• Candidates should possess Customer Service skills to support client inquiries, resolve operational issues, and maintain high satisfaction levels.
• Candidates should possess Sales and Sales Operations skills to understand sales cycles, manage CRM data, and support process optimization.
• Bachelor's degree in Business, Marketing, Finance, or a related field is preferred.
• Proficiency in MS Excel and other data analysis or reporting tools; experience with CRM systems is an advantage.
• Strong organizational and time-management skills, with attention to detail and accuracy.
• Experience in medical devices, healthcare, or a related industry is beneficial.
• Excellent communication and interpersonal skills in English communication capability. Proficient Chinese is a plus.