Relationship Management - Digital Product (ShopeePay)

2-4 Years

Job Description

Job Description

Manage relationship with Digital Product partners - including contract renewals, new product enablement, and day-to-day commercial/operational liaison
Act as the coordination point between partners and internal Product and/or Ops teams to troubleshoot issues, enable integrations, and support new product rollouts
Identify, engage, and establish working relationships with new partners to support category initiatives
Explore and develop marketing collaboration opportunities with both new and existing partners to drive category growth
Support Category Manager in constructing business growth strategies, identifying market gaps and new sources of growth
Negotiate commercials with partners and lead cross-functional execution with Marketing, Product, Legal, Finance and Ops to bring new initiatives to launch
Analyse partner sales and marketing performance to drive transaction numbers and revenue

Requirements

Bachelor's degree in any field, with at least 2 years of working experience in business development, partnerships, or account/relationship management
Prior experience in e-commerce, telco, utilities, or fintech industry is an advantage
Comfortable working with ambiguity and coordinating across multiple internal and external stakeholders to get new initiatives off the ground
Strong business acumen and commercial savviness, with experience negotiating partner terms
Strong project coordination skills - able to manage multiple concurrent initiatives from scoping to launch
Strong analytical and problem-solving skills, able to generate actionable insights from performance data