Relationship Manager

Company Description

CIMB Group is a leading ASEAN universal bank and one of the largest Asian investment banks, as well as one of the world's largest Islamic banks. Headquartered in Kuala Lumpur, Malaysia, we offer a wide range of services, including consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products. As the fifth-largest banking group in ASEAN, we employ over 36,000 staff across 16 locations in ASEAN, Asia, and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM, solidifying our commitment to trust and reliability.

Role Description

This is a full-time, on-site role in Johor Bahru for a Relationship Manager. The primary responsibilities include managing and building strong relationships with clients, offering financial solutions tailored to client needs, and meeting set sales and business targets. The role also involves identifying opportunities for cross-selling banking products, monitoring customer portfolios, and ensuring a high standard of service to build long-term customer satisfaction.

Qualifications

• Strong interpersonal, communication, and relationship management skills to build and maintain client relationships.
• Solid understanding of banking products, financial planning, and sales strategies to meet customer needs and achieve targets.
• Analytical skills and attention to detail for assessing client needs and market opportunities.
• Proficiency in creating client-focused solutions and the ability to deliver excellent customer service.
• Prior experience in banking, finance, or a related field is preferred, along with a relevant educational background such as a degree in Finance, Business Administration, or Economics.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Knowledge of the local market in Johor Bahru and fluency in multiple languages is an added advantage.