Relationship Manager, Islamic Banking (Kuantan)

Location/Type: Full-time, on-site position based in Kuantan, Pahang.

Key Responsibilities and Role Details

Client Management:

• Proactively managing and developing effective client relationships to ensure customer satisfaction and retention.
• Penetrate potential business from the public bodies including the state corporations to grow Islamic banking products and services in East Coast Region (ECR).
• Maintain and enhance existing public bodies relationship.

Business Growth:

• Identifying, acquiring, and growing new business relationships, including increasing CASA (Current Account Savings Account) balances.
• Leverage 3rd party payment and collection enablers to cross sell our cash management products and services.
• Explore for new business including by way of:
• Close collaboration between AmBank Islamic and Business Banking Kuantan for deposits business.
• Collaborate with the various commercial and SME associations for potential new customers

Product Offering:

• Promoting and deepening penetration of various banking products and services, such as credit solutions.

Requirements:

• Experience: Previous experience in banking, particularly Business Banking / Islamic Banking
• Skills: Strong interpersonal, sales, and analytical skills are essential for structuring, negotiating, and managing complex credit relationships.
• Target-Driven: The role is performance-oriented, involving meeting sales targets and managing high-pressure situations.