Reltio MDM Specialist

Role Overview

We are seeking an experienced Reltio MDM professional with 8–10 years of experience in Master Data Management (MDM) and cloud-based MDM platforms. The ideal candidate will have strong hands-on expertise in Reltio MDM, Customer and Product Master Data Management, production support, and stakeholder engagement, with a focus on maintaining the integrity, quality, and governance of business-critical master data.

Key Responsibilities

Manage and support Reltio MDM applications and master data processes across enterprise domains.

Configure and maintain Golden Record Management, Match & Merge rules, survivorship logic, and Data Change Request (DCR) workflows.

Ensure the quality, accuracy, consistency, and governance of Customer and Product Master Data.

Support master data initiatives across Commercial, Payer, and MCDM domains.

Investigate and resolve production issues, conduct root cause analysis (RCA), and implement preventive measures.

Collaborate with business stakeholders to understand data requirements and deliver effective MDM solutions.

Perform data validation, reconciliation, analysis, and troubleshooting using Salesforce and SQL Server.

Monitor data quality metrics and drive continuous improvements across MDM processes and controls.

Required Skills & Experience

8–10 years of experience in Master Data Management (MDM) and cloud-based data platforms.

Strong hands-on experience with Reltio MDM, including: Golden Record ManagementMatch & MergeSurvivorship LogicData Change Request (DCR) WorkflowsData Stewardship and Governance

Experience managing Customer and Product Master Data.

Knowledge of Commercial, Payer, and MCDM data domains.

Hands-on experience with Salesforce and SQL Server for data validation, analysis, reconciliation, and troubleshooting.

Proven experience in production support, incident management, and root cause analysis.

Strong analytical, troubleshooting, and problem-solving skills.

Excellent communication and stakeholder management skills.

Preferred Qualifications

Experience working in the Life Sciences, Healthcare, or Pharmaceutical industry.

Exposure to enterprise data governance and data quality frameworks.

Familiarity with cloud data integration and data management technologies.

Experience working with global support teams and cross-functional stakeholders.