Resourcing Associate

Job Description

• Responsible for pre-screening, interviewing applicants and ensuring registrations are completed for applicants
• Creating candidate profiles, updating comments and activities in our system on a timely manner
• Attending to inbound calls with no calls left abandoned
• Managing resourcing pool effectively from the assigned respective job order in a timely and effective manner
• Effectively utilizing Job database, search engines, and other social channels
• Provide regular & timely reporting regarding job order rates / success rates & etc
• Attend meeting with customer, as required to improve delivery
• Proactive in building pipeline and resolves any escalations from customers and candidates, including account managers
• Ensure all communications are consistent with internal and external stakeholders
• Manage all administration work including support for projects or any initiative organized by the department
• Ensure data quality and data integrity are maintained
• Perform other ad hoc duties and special projects as requested

Job Requirements

• Minimum Degree in Human Resource/ Business Administration or equivalent
• Experience in recruitment or any customer service-related roles
• Fluent in English language. Process good written and verbal communication skills
• Experience in ERP, digital recruitment, web-based technology and good in MSOffice
• Client focus with good interpersonal skills and ability to build good relationships.
• Experience in meeting SLA and KPIs
• Willing to work 7am - 4pm (Follow Australia time)
• Comfortable to carry out daily conversation with Australians in terms of resourcing activity
• Good time management