Job Description:
Job Details & Requirements:
- Working hours: 10am - 6:30pm / 1pm - 9pm
- Working Arrangement: 6 working days, rotational day shift
- Work location: Connaught, OUG, Sentul Selatan, Cheras, Sri Gombak
- Benefits: Fixed allowance, KPI Incentive, Overtime (if required), EPF, SOCSO
- Employment type: Full-time & Fixed Term Contract
Job Description:
- Welcome and assist customers in a friendly and professional manner.
- Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
- Service customers delivery, packing, and shipping needs efficiently.
- Receive customer orders and coordinate with drivers for pick-up.
- Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
- Assist, sort & process inbound volume and support drivers in parcel collection.
- Ensure adherence to standard operating procedures at all times.
- Perform other ad-hoc duties as required.
Requirements:
Essential Requirements:
- Decent knowledge of Microsoft Office tools
- Detail-oriented, meticulous, and pleasant personality
- Experience in customer service or logistics is an advantage
- Have prior working experience in retail, service point or any similar nature
