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KENS Apothecary

Retail Marketing & CRM Intern

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Job Description

Join our team as a Retail Marketing & CRM Intern and gain hands-on exposure to retail marketing execution and customer engagement within a luxury beauty retail environment.

Key Responsibilities

  • Support the execution of retail marketing campaigns, in-store activations, and brand partnerships.
  • Assist in coordinating campaign timelines, assets, POSM, and store communications.
  • Support CRM initiatives including SMS/EDM scheduling, database updates, and membership growth tracking.
  • Assist with Store TV content updates and coordination with external vendors.
  • Support campaign reporting, visual documentation, and consolidation of customer insights.
  • Assist with KOL and media coordination, including tracking engagement and follow-ups.

Learning Outcomes

  • Exposure to end-to-end retail marketing execution in a luxury beauty retail setting.
  • Hands-on experience with CRM operations, customer segmentation, and campaign performance tracking.
  • Understanding of cross-functional collaboration with brands, vendors, and internal stakeholders.
  • Insight into how premium brand standards are translated into in-store customer experiences.

Ideal Candidate

  • Detail-oriented, organised, and proactive.
  • Strong interest in luxury retail, beauty, marketing, and brand storytelling.
  • Comfortable supporting multiple workstreams in a fast-paced environment.

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About Company

Job ID: 138379021