Retail Sales Associate

JOB DESCRIPTION

Key Responsibilities:

Customer Engagement & Sales

• Welcome customers warmly and build genuine rapport to understand their needs.
• Provide personalised styling advice and guide customers through the product selection process.
• Share in-depth knowledge of product features, benefits, and brand heritage to enhance the shopping experience.
• Proactively work towards achieving individual and store sales targets.

Store Presentation & Merchandising

• Maintain impeccable visual merchandising standards in line with brand guidelines.
• Ensure all merchandise is presented in the correct sizes, colours, and quantities on the shop floor.
• Keep the store, fitting rooms, and display areas clean, tidy, and inviting at all times.

Operations & Stock Management

• Assist in receiving, processing, and replenishing stock, including inter-store transfers.
• Participate in regular stock counts and support inventory control measures.
• Follow all store operating procedures to ensure smooth day-to-day operations.

Teamwork & Brand Representation

• Support the Store Manager in daily operations and promotional activities.
• Collaborate with team members to create a positive, efficient, and sales-focused work environment.
• Act as a brand ambassador, reflecting the company's values and image in every customer interaction.

Job Requirements

• Qualification : Minimum SPM, Diploma, or equivalent education and above.
• Experiences :
• 12 years of experience in retail sales, preferably in fashion or lifestyle brands.
• Fresh graduates with strong passion for retail are encouraged to apply.

1. Knowledge :

• Familiarity with retail operations, visual merchandising, and stock management is a plus.
• Basic computer literacy (MS Office, POS systems).

2. Qualities :

• Passion for fashion and styling with a keen eye for detail.
• Sales and KPI driven, with a proactive and positive attitude.
• Well-groomed, professional appearance.
• Flexible to work on weekends, public holidays, and shift hours.

3. Skills :

• Strong interpersonal and communication skills.
• Ability to provide personalised styling and product recommendations.
• Good command of spoken and written English, proficiency in Malay and Mandarin is an advantage.

WHY THIS OPPORTUNITY IS FOR YOU:

• Make your mark. Your ideas, leadership, and energy will directly shape the success of this launch.
• Accelerate your career. We invest in talent, offering exceptional development and limitless growth opportunities.
• If you're driven, ambitious, and ready to own your success, hit the apply button now!