Retail Sales Manager

Fashdex is a multifaceted company comprising four distinct brands: JULY, JULY Signature, Simple Spirit, JScarves, and J&Co. Operating both online and through local department stores, Fashdex excels in the production and supply of high-quality clothing and products that offer exceptional style and fabric integrity. With a commitment to continuous improvement, Fashdex reinvents itself to meet the evolving needs of its customers. We aim to create memorable experiences by delivering products that celebrate life's special moments without compromising quality.

This is a full-time on-site role as a Retail Sales Manager based in WP, Kuala Lumpur. The Retail Sales Manager will oversee daily store operations, manage sales teams, and ensure exceptional customer service to achieve sales targets. Key responsibilities include leading and motivating sales staff, developing strategic sales approaches, analyzing sales data to identify opportunities, and ensuring that customer experience aligns with the company brand. The role also involves managing inventory, merchandising, and implementing promotional campaigns to drive sales growth.

• Proven expertise in Retail Sales and a strong understanding of sales strategies
• Excellent Communication skills to effectively lead teams and interact with customers
• Customer Service and Customer Experience abilities, with a focus on fostering customer satisfaction and loyalty
• Team leadership and management skills to motivate and optimize sales performances
• Analytical skills to evaluate sales data and develop strategies based on insights
• Proficiency in inventory management and merchandising practices
• Prior experience in retail management is a plus
• Bachelor's degree in Business, Marketing, or a related field is advantageous